Contact Us
Contact SERENQIVA for help with yoga & pilates equipment, orders or returns.
Email and Telephone
Business Address
13725 Bermuda Cay Ct, Jacksonville, FL, US 32225
Customer Support Hours
Monday–Friday, 9:00 AM–5:00 PM Eastern Time.
Product Questions
Include the product name or SKU, selected option and any relevant dimensions or compatibility details.
Order and Return Questions
Provide your order number. For a damaged or incorrect item, include photos if available. See the Shipping Policy or Return & Refund Policy for the next steps.